NEELI CHALBAAZ

We do ship internationally and Domestically. For international or local shipping you may reach out to us via any of the following channels:

• Visit http://www.9lines.store and place the order directly.
• Mail your queries to orders.9lines@gmail.com
• Call us at +92-335-1144774

Our shipping timing for orders DELIVERY vary within PAKISTAN from same day delivery to 5 working days or it will be informed on the order confirmation, any delays will be informed accordingly, or if not informed it may be because of no communication (Email / Phone) working or defined and for INTERNATIONAL Customers’ delivery time will be 14-28 working days after the payment confirmation. Delivery time varies based on factors such as the city of order origination, stock availability and payment transfers. We are not responsible for any kind of delays nor if that delay is not informed to the customer for Domestic or International customers who gave orders using any kind of payment method.

EXCHANGE POLICY:

An exchange will only occur in the unlikely situation that we have sent you a defective or incorrect item, and only in the even the purchased goods is unused and undamaged by the customer.

RETURN POLICY:

All orders are final, and non-refundable, but you can exchange in an event where an incorrect item has been mailed to you. We can only exchange the purchased items subject to product and size availability. Any exchange/returns should be brought to our notice with one-week of the receipt. Any claims made afterwards would not be honored.

REFUND POLICY:

All sales are considered final. There are no monetary returns, but can be exchanged for products of equal or higher value.